Infrastructure
Parking
There is a designated car park for people with disabilities (parking space size: 350 cm x 500 cm). The Area is step-free accessible.
Wheelchair-accessible toilets
There are four wheelchair-accessible toilets on the site. One of them is located at the lower water, three at the upper water.
Wheelchairs and folding chairs for hire
Visitors may borrow manual wheelchairs at the ticket desk. Folding chairs are available at various points in front of the exhibition rooms.
Lift
The underwater level can be reached via 31 steps from the entrance pavilion. A lift is available.
Guided tours for people with disabilities
Taking the easy Tour
Guided tour for adults in easy language
Participants: max. 10 people
Cost: 40 euros plus admission
3 accompanying persons free
A hoist is a lift for ships. But why do you need such a lift at all?
And how does it work? A ship like this is quite heavy.
We explain to you in easy language how the ship's hoist works and why you need a lift for ships. You will also find out what life on the canal was like in the past and today.
What's special:
You will be accompanied through the museum by real experts in easy language. The tour is led by people with learning difficulties or disabilities.
Feel and hear history
For adults with visual impairment
Duration: 1.5 hours
Participants: maximum 20, minimum 2 accompanying persons
Cost: 40 euros plus admission, 2 accompanying persons free
How does a boat lift work? Let's try it out. How did a family live and work on board a motorised cargo ship? We go into the hold of the MV "Franz-Christian".
The ship's hoist offers people with visual impairments many ways to maximise their range of perception. Touching and feeling materials with the hands (diving suit), feeling movement with the body (movement of the ship), walking distances (length of the trough), hearing noises and voices (ambient sound in the ship's hull / in the machine hall), in conjunction with explanations, allow visitors to combine a variety of intense impressions into a vivid image of the ship's hoist.
An exciting guided tour of the lower and upper water of the Henrichenburg boat lift awaits the participants. Afterwards there is the possibility of a round trip on the passenger ship "Henrichenburg" (additional costs).
The ship's hoist - technology and history
Sign language tour
Duration: 1.5 hours
Participants: maximum 12
Cost: 52 euros plus admission
Participants go on a journey of discovery through the ship lift and explore the secret of the power used to lift the ships 14 metres high. The tour has numerous activity-orientated parts and offers plenty of movement. Afterwards, there is the opportunity to take a round trip on the passenger ship "Henrichenburg" (additional costs).
Including guided tours with sign language interpreters
The LWL regularly offers public guided tours of its museums, which are accompanied by sign language interpreters. You can find the dates under the following links:
Inclusion
Travelling for everyone
The Henrichenburg boat lift is certified as part of the nationwide ‘Travel for All’ initiative. The test reports with detailed information for people with walking disabilities and wheelchair users, people with hearing impairments and deaf people, people with visual impairments and blind people as well as people with cognitive impairments can be found under the following link:
